Bake to the number. Not to a guess.
A drop is a batch you make for one particular day. Orders open at a time you set, there is a fixed number, and when they are gone they are gone. You know what to make before you start, because it is already sold.
What your customer sees
What is a drop?
A drop is a batch your shop bakes for one particular day. Orders open at a set time, there is a fixed number, and when they are gone they are gone.
They pick a collection time and come and get it.
Nothing is stocked and nothing is left over. It is the difference between a shop and a bake.
to the shop. No plan, no monthly fee, no setup.
booking fee, paid by the person buying, on top of your prices.
takes the money and pays you out. You pay card processing, as on any sale.
Four things, and the first one takes ten minutes
If you already take Click and Collect orders, your menu and your collection times are set up. A drop borrows both.
- Step 1
Say what you are making
Pick the items from the menu you already have, and put a number against each one. Forty buns. Twelve loaves. That number is the whole idea: it is what you are willing to bake, and the page will never sell past it.
- Step 2
Say when it opens and when they collect
Orders open at a time you set, on the day you set. You give the collection windows, and how many orders each window can take, so nobody arrives to a queue. You can put a limit on one order, and a limit on one person.
- Step 3
Put your link in your bio
You get one link for your shop, and it does not change. This week it shows the drop that is open. Next week it shows the next one, with a countdown. When there is nothing on, it says so properly rather than looking broken.
- Step 4
Bake the number, hand it over
Orders arrive in the same queue as your Click and Collect, in collection order, with the same code at the counter. You can add stock to a live drop, add a window, or close it early if the day turns.
One link, written in your bio once
A bio link you have to change every week is not a bio link. Yours has your shop's name in it and stays the same for ever. The drops behind it change.
membber.com/yourshop/drops
It shows whatever is current: the drop that is open, or the next one with a countdown, or a page that says there is nothing on right now and takes their name for when there is.
The things people ask first
- What actually is a drop?
- A batch you bake for one particular day. Orders open at a set time, there is a fixed number, and when they are gone they are gone. Nothing is stocked and nothing is left over. It is the difference between a shop and a bake.
- What does it cost me?
- Nothing. There is no plan to buy for Drops and no monthly fee. The person buying pays a 5% booking fee on top of your prices, and that is the whole of what Membber takes. You pay your card processing, the same as on any card sale, and nothing else.
- When do I get paid?
- The money goes to your own Stripe account, not to ours, and it pays out to your bank on your own Stripe schedule. We are never holding your takings.
- Do I need a card machine?
- No. They pay on their phone when they order. You need a phone and a bank account, and Stripe will ask you to confirm who you are before your first payout.
- What if nobody comes to collect?
- You have already been paid, which is most of the answer. The order sits in your queue with the rest of that day until you hand it over or deal with it, and you can see at a glance what is still waiting.
- What if I sell out and somebody is mid-checkout?
- Stock is held the moment something goes in a basket, not when the card is taken, so two people cannot buy the last one. A countdown follows the basket to payment, and if it runs out the stock goes back for somebody else.
- Do my customers need to download anything?
- No. They tap the link, choose, pay and pick a time, in a browser.
- Can I still sell the ordinary way?
- Yes. Drops sit beside Click and Collect rather than replacing it, and a shop that does not use Drops sees nothing change at all.
Sell the batch before you bake it
It costs the shop nothing to find out. Set one up, put the link in your bio, and see what Saturday looks like when the number is already known.
Start a drop